How to Convert Your Instagram Account to a Professional Account

To connect Instagram to Posttely, you need a Business or Creator account. Personal accounts cannot be connected. Here's how to convert your Instagram account.

Why Convert to Professional Account?

• Required for Posttely: Business/Creator accounts are required for API access

• Analytics: Access to Instagram Insights

• Features: Access to professional features

• Scheduling: Ability to schedule posts

• Advertising: Run Instagram ads

Step-by-Step Conversion Guide

1. Open Instagram App: Launch the Instagram app on your mobile device

2. Go to Settings: Tap your profile icon, then tap the menu (☰) in the top right

3. Access Account Settings: Tap Settings or the gear icon

4. Switch Account Type: Tap Account then Switch to Professional Account

5. Choose Account Type: Select Business or Creator

6. Connect Facebook Page: Link your Instagram to a Facebook Page (required for Business accounts)

7. Complete Profile: Add business information (category, contact info, etc.)

8. Finish Setup: Complete the conversion process

Business vs Creator Account

Business Account

• Best for brands, businesses, and organizations

• Access to Instagram Shopping

• Contact buttons (call, email, directions)

• Requires Facebook Page connection

Creator Account

• Best for influencers and content creators

• Flexible messaging options

• Category labels

• More flexible than Business account

Connecting Facebook Page

Business accounts require a Facebook Page:

1. Create a Facebook Page if you don't have one

2. During Instagram conversion, select your Facebook Page

3. Ensure you're an admin of the Facebook Page

4. Complete the connection

After Conversion

1. Your account is now Professional

2. You can connect it to Posttely

3. Access Instagram Insights

4. Use professional features

5. Schedule posts through Posttely

Important Notes

• Conversion is free and reversible

• You can switch back to Personal account anytime

• Some features may change after conversion

• Facebook Page connection is required for Business accounts

• You must be an admin of the Facebook Page

Troubleshooting

If you encounter issues:

• Ensure you're using the Instagram mobile app

• Update Instagram app to latest version

• Check that you have admin access to Facebook Page

• Verify your account is not restricted

• Contact Instagram support if conversion fails

• Contact Posttely support at help@posttely.com for connection help