How to Activate and Deactivate Channels

Learn how to activate and deactivate your social media channels in Posttely. This allows you to control which channels are available for posting without disconnecting them.

Understanding Channel Status

• Active: Channel is connected and available for posting

• Inactive: Channel is connected but temporarily unavailable

• Disconnected: Channel is not connected to Posttely

Activating a Channel

Why Activate?

• Make channel available for posting

• Include channel in post creation

• Respect subscription channel limits

Step-by-Step Process

1. Go to Channels from the main menu

2. Find the channel you want to activate

3. Click the Activate button

4. System checks your subscription limits

5. Channel status changes to Active

6. Channel becomes available for posting

Deactivating a Channel

Why Deactivate?

• Temporarily disable posting to a channel

• Keep channel connected but inactive

• Free up channel slots for other accounts

• Seasonal or campaign-based management

Step-by-Step Process

1. Go to Channels from the main menu

2. Find the active channel

3. Click the Deactivate button

4. Channel status changes to Inactive

5. Channel is removed from post creation options

6. Channel remains connected

Channel Limits

• Your subscription determines how many channels you can activate

• Free plans have limited active channels

• Paid plans allow more active channels

• Check your plan details for exact limits

• Upgrade plan to activate more channels

Best Practices

• Activate only channels you're actively using

• Deactivate channels during inactive periods

• Regularly review active channels

• Keep within your subscription limits

• Plan channel activation based on campaigns

Team Channel Management

• Team Owners and Admins can activate/deactivate team channels

• Regular team members can only manage their own channels

• Team channel limits are shared across the team

• Coordinate channel activation with team members

Troubleshooting

If you can't activate a channel:

• Check your subscription channel limits

• Verify you have available channel slots

• Ensure channel is properly connected

• Check for any account restrictions

• Contact support at help@posttely.com