1. Refund Eligibility

Customers are eligible for a refund under the following conditions:

• The request for a refund is made within 7 days of the original purchase date.
• The customer has not violated our terms of service or any applicable laws.
• The customer has not used the services extensively beyond a reasonable level of evaluation.

2. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at help@posttely.com with your refund request, providing the necessary details and proof of purchase.
2. Our team will review your request and notify you of the eligibility status within 7 business days.
3. If your request is approved, we will initiate the refund process, which may take 7 business days to complete.
4. Please note that refunds will be issued using the same payment method used for the original purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Customized or personalized services.
• Services that have been used extensively beyond the evaluation period.
• Any third-party fees or charges incurred during the use of our services.

4. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at help@posttely.com