Connecting Your Instagram Account to Posttely

Instagram is a visual social media platform perfect for sharing photos and videos. Connect your Instagram Creator or Business account to Posttely to schedule posts, manage Stories, and grow your audience.

Prerequisites

• An Instagram account (Creator or Business profile)
• A connected Facebook Page (required for Business accounts)
• An active Posttely account

Step-by-Step Connection Guide

1. Convert to Business/Creator Account: Ensure your Instagram account is set to Business or Creator (not Personal)
2. Connect Facebook Page: Link your Instagram account to a Facebook Page
3. Navigate to Channels: Go to Channels in Posttely
4. Click Add Channel: Select Instagram from the platform list
5. Authorize with Facebook: You'll be redirected to Facebook (Instagram uses Facebook's API)
6. Select Instagram Account: Choose the Instagram account you want to connect
7. Grant Permissions: Allow Posttely to manage your Instagram account
8. Confirm Connection: Review and confirm
9. Verify Connection: Your Instagram account should appear in your channels

Account Types

• Business Account: Best for brands and businesses
• Creator Account: Best for influencers and content creators
• Personal Account: Cannot be connected (must convert first)

Features Available

• Schedule Posts: Plan your Instagram posts in advance
• Photo Posts: Share single or carousel images
• Video Posts: Share videos and Reels
• Stories: Post to Instagram Stories
• Hashtags: Use up to 30 hashtags per post
• Location Tags: Add location to your posts
• First Comment: Add a first comment after posting
• Analytics: Track engagement and insights

Post Guidelines

• Caption up to 2,200 characters
• Up to 10 images in a carousel
• Videos up to 60 seconds (feed) or 90 seconds (Reels)
• Square (1:1), Portrait (4:5), or Landscape (16:9) formats
• Up to 30 hashtags

Converting to Business/Creator Account

1. Open Instagram app
2. Go to Settings → Account
3. Tap Switch to Professional Account
4. Choose Business or Creator
5. Connect to a Facebook Page
6. Complete the setup

Important Notes

• Instagram requires a connected Facebook Page for Business accounts
• Some features may require Instagram verification
• Instagram has strict content policies
• Posts are subject to Instagram's review
• Two-factor authentication is recommended

Troubleshooting

If you encounter issues:

• Verify your account is Business or Creator (not Personal)
• Ensure your Instagram is connected to a Facebook Page
• Check that you've granted all necessary permissions
• Review Facebook Business Settings
• Verify your account is not restricted or banned
• Try disconnecting and reconnecting
• Contact support at help@posttely.com if problems persist