Connecting Your Instagram Account to Posttely

Instagram is a visual social media platform perfect for sharing photos and videos. Connect your Instagram Creator or Business account to Posttely to schedule posts, manage Stories, and grow your audience.

Prerequisites

• An Instagram account (Creator or Business profile)

• A connected Facebook Page (required for Business accounts)

• An active Posttely account

Step-by-Step Connection Guide

1. Convert to Business/Creator Account: Ensure your Instagram account is set to Business or Creator (not Personal)

2. Connect Facebook Page: Link your Instagram account to a Facebook Page

3. Navigate to Channels: Go to Channels in Posttely

4. Click Add Channel: Select Instagram from the platform list

5. Authorize with Facebook: You'll be redirected to Facebook (Instagram uses Facebook's API)

6. Select Instagram Account: Choose the Instagram account you want to connect

7. Grant Permissions: Allow Posttely to manage your Instagram account

8. Confirm Connection: Review and confirm

9. Verify Connection: Your Instagram account should appear in your channels

Account Types

• Business Account: Best for brands and businesses

• Creator Account: Best for influencers and content creators

• Personal Account: Cannot be connected (must convert first)

Features Available

• Schedule Posts: Plan your Instagram posts in advance

• Photo Posts: Share single or carousel images

• Video Posts: Share videos and Reels

• Stories: Post to Instagram Stories

• Hashtags: Use up to 30 hashtags per post

• Location Tags: Add location to your posts

• First Comment: Add a first comment after posting

• Analytics: Track engagement and insights

Post Guidelines

• Caption up to 2,200 characters

• Up to 10 images in a carousel

• Videos up to 60 seconds (feed) or 90 seconds (Reels)

• Square (1:1), Portrait (4:5), or Landscape (16:9) formats

• Up to 30 hashtags

Converting to Business/Creator Account

1. Open Instagram app

2. Go to Settings → Account

3. Tap Switch to Professional Account

4. Choose Business or Creator

5. Connect to a Facebook Page

6. Complete the setup

Important Notes

• Instagram requires a connected Facebook Page for Business accounts

• Some features may require Instagram verification

• Instagram has strict content policies

• Posts are subject to Instagram's review

• Two-factor authentication is recommended

Troubleshooting

If you encounter issues:

• Verify your account is Business or Creator (not Personal)

• Ensure your Instagram is connected to a Facebook Page

• Check that you've granted all necessary permissions

• Review Facebook Business Settings

• Verify your account is not restricted or banned

• Try disconnecting and reconnecting

• Contact support at help@posttely.com if problems persist